Contact Details
Posted: 08 Mar 2018, 15:53
Perhaps in this section of the forum, you could have information like an email address so people can contact a moderator or admin or somebody who can help with problems.
For example I joined this forum about a week ago but have been unable to login for whatever reason. I used the contact us link at the bottom of the page because it was the only contact available here. Nobody has responded to the emails I sent through about this issue.
Having a sticky in this section, with info for new people and existing members to contact someone on, would be helpful. All you need is an email address, or a link that lets people contact via pm without having to login.
Currently if there is an issue logging on, or anything that prevents members from using the site and perhaps pm-ing someone for help, there appears to be no way of requesting help. And from a new member's perspective, that is not good.
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While I am here, I had to request a password change to try and login and I can now login via my old computer. However, I am still unable to login with my new computer that is using the latest microsoft and firefox web browsers.
Does anyone have any ideas why I can't login with the new pc and new browsers?
issue 2.
How do I change my password? I can't find any way of changing my password to something I can type in or remember.
For example I joined this forum about a week ago but have been unable to login for whatever reason. I used the contact us link at the bottom of the page because it was the only contact available here. Nobody has responded to the emails I sent through about this issue.
Having a sticky in this section, with info for new people and existing members to contact someone on, would be helpful. All you need is an email address, or a link that lets people contact via pm without having to login.
Currently if there is an issue logging on, or anything that prevents members from using the site and perhaps pm-ing someone for help, there appears to be no way of requesting help. And from a new member's perspective, that is not good.
---------------
While I am here, I had to request a password change to try and login and I can now login via my old computer. However, I am still unable to login with my new computer that is using the latest microsoft and firefox web browsers.
Does anyone have any ideas why I can't login with the new pc and new browsers?
issue 2.
How do I change my password? I can't find any way of changing my password to something I can type in or remember.