Difficulty registering - Admin please assist

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Finchy
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Posts: 621
Joined: 08 Apr 2009, 22:47
Location: Sydney Northern Beaches
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Hi Admin

I am posting this for a would-be new user who made contact on another forum asking for help with registering on AFF. He says that for the past few weeks when he tries to register he is told that his 'IP address is corrupt', yet he has tried from 4 different computers, an iPad and an iPhone.

He has tried registering with these details:

gouldian4 - gouldian4 'at' gmail.com

gouldian1 - luke.cox 'at' live.com.au

Can you help him?

:)
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jimstreet
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Posts: 95
Joined: 06 Dec 2012, 06:40
Location: Victoria

I had the same issue when I was trying to register, admins fixed it for me :thumbup:
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Diane
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Posts: 7402
Joined: 05 Apr 2009, 14:23
Location: Northern 'burbs of Adelaide
Location: Northern 'burbs of Adelaide

If you can ask him to send an email to me at

[email protected]

including a couple of choices of member name, the email he wants to use I can organize to register them.
Diane
The difference between Genius and Stupidity is, Genius has it’s limits
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Diane
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Posts: 7402
Joined: 05 Apr 2009, 14:23
Location: Northern 'burbs of Adelaide
Location: Northern 'burbs of Adelaide

Registration completed, email sent to new member.
Diane
The difference between Genius and Stupidity is, Genius has it’s limits
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Lee 62
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Posts: 38
Joined: 05 Jun 2014, 14:03
Location: Brisbane Qld

I had the same issue admin fixed straight away but it took me ages to find a contact link to contact admin.
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Diane
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Posts: 7402
Joined: 05 Apr 2009, 14:23
Location: Northern 'burbs of Adelaide
Location: Northern 'burbs of Adelaide

The contact details for admin are listed somewhere on every page throughout the forum, although I can understand that to someone new it might be a bit difficult to find.

So to try and address this situation Ive created a new section under the General tab, titled CONTACT DETAILS FOR ADMIN it will remain at the top, and should also be visible to guest viewers.
Diane
The difference between Genius and Stupidity is, Genius has it’s limits
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Shane Gowland
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Posts: 1430
Joined: 19 May 2014, 22:42
Location: Adelaide
Contact:

I, too, had the same issue when I was registering. I had to bounce my internet connection via Chicago (I live in Adelaide) to trick the IP address filter.
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Diane
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Posts: 7402
Joined: 05 Apr 2009, 14:23
Location: Northern 'burbs of Adelaide
Location: Northern 'burbs of Adelaide

We get a few spammers and over time have accumulated a list of email addresses that allow spam and to stop the flow of useless dribble from these people we have blocked some addresses of the most active.
Tiresome for those genuine people I know, but every forum has the same problems. At least if you persevere you are most probably genuine.
Diane
The difference between Genius and Stupidity is, Genius has it’s limits
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Buzzard-1
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Posts: 4721
Joined: 27 May 2010, 21:24
Location: Narrabri North West NSW
Location: North West NSW

Well said Di,
:thumbup:
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Shane Gowland
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Posts: 1430
Joined: 19 May 2014, 22:42
Location: Adelaide
Contact:

Perhaps a really challenging question (something the user would have to ask Google) on the sign up page would be less frustrating than a huge blacklist that could give many people the impression that they're not welcome. Especially since blacklists aren't very effective against newer spam bots who can change their email/IP address on each failure.

If you ever want to chat about spam control, feel free to send me a PM. I run a couple of sites that get monthly visitor counts in the millions, so I've picked up a few tricks.
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