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Difficulty registering - Admin please assist

Posted: 13 Jan 2013, 21:55
by Finchy
Hi Admin

I am posting this for a would-be new user who made contact on another forum asking for help with registering on AFF. He says that for the past few weeks when he tries to register he is told that his 'IP address is corrupt', yet he has tried from 4 different computers, an iPad and an iPhone.

He has tried registering with these details:

gouldian4 - gouldian4 'at' gmail.com

gouldian1 - luke.cox 'at' live.com.au

Can you help him?

:)

Re: Difficulty registering - Admin please assist

Posted: 14 Jan 2013, 05:34
by jimstreet
I had the same issue when I was trying to register, admins fixed it for me :thumbup:

Re: Difficulty registering - Admin please assist

Posted: 14 Jan 2013, 06:44
by Diane
If you can ask him to send an email to me at

theateam6AFF@y7mail.com

including a couple of choices of member name, the email he wants to use I can organize to register them.

Re: Difficulty registering - Admin please assist

Posted: 14 Jan 2013, 15:46
by Diane
Registration completed, email sent to new member.

Re: Difficulty registering - Admin please assist

Posted: 05 Jun 2014, 17:42
by Lee 62
I had the same issue admin fixed straight away but it took me ages to find a contact link to contact admin.

Re: Difficulty registering - Admin please assist

Posted: 06 Jun 2014, 08:53
by Diane
The contact details for admin are listed somewhere on every page throughout the forum, although I can understand that to someone new it might be a bit difficult to find.

So to try and address this situation Ive created a new section under the General tab, titled CONTACT DETAILS FOR ADMIN it will remain at the top, and should also be visible to guest viewers.

Re: Difficulty registering - Admin please assist

Posted: 06 Jun 2014, 17:33
by Shane Gowland
I, too, had the same issue when I was registering. I had to bounce my internet connection via Chicago (I live in Adelaide) to trick the IP address filter.

Re: Difficulty registering - Admin please assist

Posted: 07 Jun 2014, 11:50
by Diane
We get a few spammers and over time have accumulated a list of email addresses that allow spam and to stop the flow of useless dribble from these people we have blocked some addresses of the most active.
Tiresome for those genuine people I know, but every forum has the same problems. At least if you persevere you are most probably genuine.

Re: Difficulty registering - Admin please assist

Posted: 07 Jun 2014, 17:00
by Buzzard-1
Well said Di,
:thumbup:

Re: Difficulty registering - Admin please assist

Posted: 07 Jun 2014, 19:12
by Shane Gowland
Perhaps a really challenging question (something the user would have to ask Google) on the sign up page would be less frustrating than a huge blacklist that could give many people the impression that they're not welcome. Especially since blacklists aren't very effective against newer spam bots who can change their email/IP address on each failure.

If you ever want to chat about spam control, feel free to send me a PM. I run a couple of sites that get monthly visitor counts in the millions, so I've picked up a few tricks.