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Cannot log in with original account details

Posted: 31 Oct 2011, 08:40
by Finchy2
Hi

I have had to re-register because I cannot log in with my original details from a couple of years ago. When I try it says "You exceeded the maximum allowed number of login attempts" - this is after ONE log in attempt! So the maximum number of allowed log in attempts must therefore be zero. :wtf:

What's gone wrong? I would prefer to use my original account. Is there anything I can do?

Thanks :)

Re: Cannot log in with original account details

Posted: 31 Oct 2011, 08:50
by Diane
Sending you an email :thumbup:
After you see the "You have exceeded the maximum attempts etc etc" there should be an option to try again with a "Captcha" code. I believe this is a security measure to stop the forum being swamped by automatic registering. This would probably account for the maximum attempts to log on being used used up too.

Re: Cannot log in with original account details

Posted: 31 Oct 2011, 09:55
by Diane
I will stay logged on but wont be at my desk all the time....(aviary cleaning) but I will keep checking my emails for your response so that you can get back on the forum asap. :D
You can reach my via my email just under my name (envelope icon) or by reply on the email I have sent to you.

Re: Cannot log in with original account details

Posted: 02 Nov 2011, 21:05
by vettepilot_6
same happened to me so I got a new password sent then redid it..worked then...strangely though it said I was already online???

Re: Cannot log in with original account details

Posted: 03 Nov 2011, 08:52
by Diane
vettepilot_6 wrote:strangely though it said I was already online???
I get that too sometimes, I think there is a few minutes delay from someone logging off or being logged off.

Re: Cannot log in with original account details

Posted: 03 Nov 2011, 09:51
by vettepilot_6
bluebutterfly213 wrote:
vettepilot_6 wrote:strangely though it said I was already online???
I get that too sometimes, I think there is a few minutes delay from someone logging off or being logged off.
No I couldnt log on.....but it said I was already online??

Re: Cannot log in with original account details

Posted: 03 Nov 2011, 11:34
by natamambo
Pilot, clear the cookies relating to AFF and you should be OK (or clear all cookies but then you lose all other sites as well).

Re: Cannot log in with original account details

Posted: 01 Apr 2012, 20:47
by tony thresher
vettepilot_6 wrote:same happened to me so I got a new password sent then redid it..worked then...strangely though it said I was already online???

Had the same thing happened to me dont know why.

Re: Cannot log in with original account details

Posted: 08 Jun 2013, 22:38
by Verdefinch
Who can help me. My e-mail does not work on here as it is old and expired and I cannot recall my password so...can anyone tell me how to change both. Usually they would e-mail a new password to your e-mail address.

Re: Cannot log in with original account details

Posted: 08 Jun 2013, 23:42
by vettepilot_6
Verdefinch wrote:Who can help me. My e-mail does not work on here as it is old and expired and I cannot recall my password so...can anyone tell me how to change both. Usually they would e-mail a new password to your e-mail address.
Ask Blue Butterfly to redo your account I suppose?